One price per plan, set by how many stores ordered from you in the last 18 months. Nothing is metered, nothing is charged per seat, and no line item turns up later. The return is just as plain: a handful of extra orders a year covers the whole subscription — at a $385 average order, the Scale plan is about three of them. Put your own numbers in and see exactly how many it takes for you.
Under 200 active retailers · unlimited seats
Under 500 active retailers · unlimited seats
Unlimited active retailers · unlimited seats
Annual billing = 2 months free ($490 / $990 / $1,990). ‘Active retailers’ means those who ordered from you in the last 18 months.
Already using FaireSight? Switch to Grow, Scale or Compound from your billing settings.
Setup is on us. Connecting Faire, sorting out your store list, getting your portal branded in your colours — that’s a real piece of work and we do it ourselves rather than bill you for it. Nothing to pay before it has done anything for you.
No setup fee, no per-seat charge, no minimum term. Move up a plan when your retailer book grows, move down when it doesn’t.
Cancel whenever you like. You keep full access to the end of the period you’ve already paid for, and we don’t charge you again. We don’t refund or pro-rate a period that has already started — so an annual plan runs its year out. Standard for subscriptions, and we’d rather you read it here than find it later.
| Feature | Grow | Scale | Compound |
|---|---|---|---|
| Active retailers (last 18 months) | Under 200 | Under 500 | Unlimited |
| Seats | Unlimited | Unlimited | Unlimited |
| Morning brief + ask anything | ✓ | ✓ | ✓ |
| Analytics dashboards | ✓ | ✓ | ✓ |
| Predictions — who may lapse, and why | ✓ | ✓ | ✓ |
| Reorder radar | ✓ | ✓ | ✓ |
| Retailer portal | Every stockist | Every stockist | Every stockist |
| Drafted 1:1 outreach | ✓ | ✓ | ✓ |
| Follow-ups + CRM | ✓ | ✓ | ✓ |
| Second-order sprint | · | ✓ | ✓ |
| Monthly win-back campaign | · | ✓ | ✓ |
| Segment campaigns + groups | · | ✓ | ✓ |
| Bulk portal invites | · | ✓ | ✓ |
| Buyer research | · | 25 shops / mo | Unlimited |
| Support | Standard | Standard | Priority |
A retailer who ordered from you in the last 18 months. Anyone who hasn’t ordered in that time doesn’t count toward your plan — so a long tail of stores that went quiet years ago never pushes you up a tier.
No. Setup is a real piece of work — connecting your Faire account, sorting out your store list, getting your portal branded in your colours — and we do it ourselves rather than bill you for it. Nothing to pay before it’s done anything for you.
Whichever you prefer. Paying for the year up front is two months free — $490, $990 or $1,990 depending on your plan. Monthly is the same price either way with no minimum term.
Because retailers are what the product actually works on. Order counts swing with the season and with Faire Market, so a plan priced on them would bill you most in your busiest month and least when you need the help. Your stockist count moves slowly, which keeps the bill predictable — and it means winning a quiet stockist back is worth far more to you than the pennies it adds to your plan.
Nothing breaks and nothing is deleted. We tell you as you get close, and new retailers simply stop accruing plan features until you move up. Everything you already have keeps working.
Yes, in either direction. Your plan follows your active-retailer count, so it moves with the business rather than locking you to whatever you signed up on.
Compound has no ceiling, so it covers you however large your book gets. If you run several brands, or need something we don’t list here, get in touch and we’ll work it out with you.